Understanding your care needs
From your first conversation with WeLoveCare, we will begin to build a profile of your individual needs so that we can provide the best possible support.
We will go over all your options to make sure you are comfortable with all the choices available to you.
We'll get to understand your basic needs, then cover matters in more detail in person, at a time and location that suits you.
We will listen carefully to understand how you would like WeLove Care to help, and offer any advice that adds to what you already know about your needs.
Highly personalised Care Plans
WeLoveCare Care Plans are built around the customer's preferred daily routines and the way they like to have things done. We aim to help our customers to increase their independence in a safe environment and ensure peace of mind for all involved.
We will consult health professionals and other members of your support network and take a holistic approach to customers' well-being, offering emotional support, companionship and social interaction as well as practical assistance. The WeLoveCare approach ensures that the care provided addresses all your needs and incorporates all your personal preferences.
Get involved in your care
Before we deliver any care we will present you with a draft Care Plan to review and approve. We introduce your dedicated carer and their back-up, so that you become familiar with WeLoveCare staff.
Maintaining high standards
WeLoveCare provides the high levels of care that we would want for our own family members.
Good communication is essential. You will receive regular reports so that you are always up to date with latest care and any changes, so that you are in a position to respond quickly. Our management team will make follow up calls and carry out spot-checks to make sure that your Care Plan is working and that you are completely satisfied with WeLoveCare services.
WeLoveCare's billing provides you with a detailed account of what care has been delivered, by whom and when.
Be it emergency care, short-term respite, convalescent home care, companionship care, or a long-term care arrangement with high dependency needs, WeLoveCare home care provides a practical way to enable you or a loved one to maintain independence in familiar surroundings.